I CREATED A RETURN LABEL USING THE ONLINE RETURNS PORTAL. HOW DO I TRACK MY PACKAGE?

We know how important it is for our CHROMAFam to know exactly when their return reaches AKRILIC!

When you return your AKRILIC items using the Online Returns Portal, you will receive a tracking number with your return label. Once the package has shipped, you can input your tracking number at https://akrilic.com/pages/track-your-order to see exactly when AKRILIC receives your return!

If you do not have access to your tracking number, no worries! You can find the tracking information by accessing the returns portal and entering the Order Number for the return in question.

Please keep in mind that all returns have a processing time of 5-7 business days from when the package is received at our Distribution Center.